Why study information systems and information technology? That's the same as asking why anyone should study accounting, finance, operations management, marketing, human resource management, or any other major business function. Information systems and technologies are a vital component of successful businesses and organizations. They thus constitute an essential field of study in business administration and management. That's why most business majors must take a course in information systems. Since you probably intend to be a manager, entrepreneur, or business professional, it is just as important to have a basic understanding of information systems as it is to understand any other functional area in business.
Information technologies, including Internet-based information systems, are playing a vital and expanding role in business. Information technology can help all kinds of businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration, thus strengthening their competitive positions in a rapidly changing marketplace. This is true whether information technology is used to support product development teams, customer support processes, electronic commerce transactions, or any other business activity. Internet-based information technologies and systems have become a necessary ingredient for business success in today's dynamic global environment.
Learning Objectives
1. Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.
2. Give examples to illustrate how the business applications of information systems can support a firm’s business processes, managerial decision making, and strategies for competitive advantage.
3. Provide examples of several major types of information systems from your experiences with business organizations in the real world.
4. Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business.
5. Provide examples of the components of real world information systems. Illustrate that in an information system, people use hardware, software, data, and networks as resources to perform input, processing, output, storage, and control activities that transform data resources into information products.
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